What actually changed for creators who hired FanChatting
Replacing an unreliable freelancer with a supervised team
Zero missed shifts tracked in the first full quarter, after coverage gaps had become routine
First full quarter after switching, compared with the prior quarter under a freelancer arrangement
NDA · anonymizedClosing the overnight coverage gap
Median first-reply time fell from roughly 45 minutes to under 5 minutes, around the clock
First 60 days on a 24/7 chat-only plan, compared with the 60 days before it
NDA · anonymizedFrequently asked questions
Why are your rates lower than most agencies?
Because you're working directly with the company doing the work. We recruit, train, schedule, supervise, and quality-check our own chatters, so there's no second agency taking a cut between you and your team.
Can you match another agency or freelancer's offer?
Yes. Send us the offer you received, including the services, hours, and pricing. For comparable coverage and scope, we'll match or beat it.
Who will actually be handling my account?
Our own trained, office-based team. Your account is never passed to unrelated home-based freelancers. Our chatters work together with live supervision, structured training, QA reviews, and clear shift handovers.
How do you keep conversations consistent between shifts?
Your team keeps structured fan notes and conversation summaries, and runs a handover at the end of every shift. Active sales, custom requests, and follow-ups pass to the next chatter, so fans never have to start over.
Will your chatters actually sound like me?
That's the goal. Before we begin we document your tone, vocabulary, personality, boundaries, offers, and preferred sales style, then use it in training, coaching, and shift handovers so your conversations stay consistent.
Do I keep control of my account, content, and payouts?
Always. Your account, identity, content, fan relationships, and intellectual property stay yours. You keep account visibility, platform payouts go directly to you, and we invoice you separately for our service.
Want to know what a case study like this would look like for your account?
Tell us your current coverage and where you're losing messages. We'll show you the shift structure we'd recommend and how we'd measure it, before you commit to anything.
No account access needed to get started. For creators 18+.